Frequently Asked Questions

Everything you need to know about bringing quality home goods into your space.

What is the typical shipping timeframe for my order?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location within the continental United States.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to include international destinations in the near future.

What is your return policy for home goods?

We accept returns on most unused and unassembled items in their original packaging within 30 days of delivery. Please note that a restocking fee may apply to oversized furniture items.

How do I care for my handcrafted wooden products?

We recommend hand-washing wooden kitchenware with mild soap and water. Never soak them or put them in the dishwasher. Periodically apply a food-safe mineral oil to maintain the wood's luster and integrity.

Is your packaging eco-friendly?

Yes, we strive to use recyclable and biodegradable materials for all our shipping supplies to minimize our environmental footprint while ensuring your items arrive safely.

What should I do if my order arrives damaged?

Please contact our support team within 48 hours of delivery with photos of the damage and your order number. We will arrange for a replacement or a full refund immediately.